Sandy Lodge Rock

is the location, which is wonderful and so convenient for everything in Rock.”

It is our second year here but sadly my description last year as “shabby chic” would now have to be more shabby than chic. The property was definitely cleaner than last year and didn’t smell so musty when we arrived but the garden cushions were still very stained and despite lots of fresh air during our stay, the smell was definitely back in the downstairs bedrooms & lounge after a couple of days. We didn’t open the room above the garage this year but last year the smell was so strong in there we decided no one would want to sleep there. We were impressed by John Bray getting maintenance out the same day we reported a broken blind in the bathroom & a locked window in a bedroom that we couldn’t open. We also couldn’t get an internet connection but by the time maintenance had arrived, my husband had realised a key plug was pulled out- it’s probably the cleaner because it’s the most accessible plug for the hoover to reach everywhere downstairs & we remembered that the same thing happened last year.

Thank you for your feedback, The issues raised have been noted and I am pleased the maintenance team were able to fix the problems reported. I hope we can welcome you back in the near future. John Bray Cornish Holidays on behalf of the owner Property Owner

Reviewed by Roz 3.0★ Sep 2023

• ”There was a lot we loved about this property!”

Location and size of the property was perfect- outdoor space was great! Beds were very comfortable and the kitchen was well equipped. But- it was rather cluttered- lots of personal nick nacks and photos- there was stuff everywhere! This detracted from the beauty of the property. There were also cob webs everywhere!! It must be impossible to clean with so much stuff everywhere. I think more information is needed re hot water- we struggled for the first 2 days and even when we boosted it on the timer it meant the showers were hot but the bath was only ever Luke warm- this would not be ideal for a family with younger children. The dishwasher looks like it has seen better days- though worked well- The sofas in the lounge at the back/by the kitchen are extremely worn, marked and not very comfortable. If the weather has been better we would happily have sat outside on the lovely garden furniture but this was not to be! The carpets and rugs are marked in places too.

The door to the downstairs small double was off its hinge - almost- it meant the door had to stay open and my elderly mum had to walk around it- but not much room to do this! I emailed Sykes on day one to flag this up but did say it wasn’t an urgent matter- I received no reply so not sure if it will be dealt with before the next occupants. Overall we had a lovely stay but the house needs some attention- we have stayed in quite a few Sykes properties and this is the first time I’ve ever given mixed feedback.

Thank you for taking the time to provide feedback on the property. We are pleased to hear there was a lot to love about it but disappointed that some aspects were not to the standards expected. We will raise these with the maintenance team and the owners. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

Reviewed by Julie 4.0★ Aug 2023

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This property is part of the John Bray Cornish Holidays collection.

John Bray Cornish Holidays offers some of the best located self catering cottages and holiday homes in North Cornwall’s loveliest locations including Rock and Daymer Bay, on the Camel Estuary, and Polzeath and Port Isaac on the Atlantic coast.